Brand Reputation Management

Monitor and respond to restaurant customers' feedback.

A premier brand reputation management system allows our clients to monitor customer reviews across multiple restaurant review websites and respond to customer comments.

Customer feedback is tracked across a network of 130+ review sites in one dashboard. This includes Google, Google Maps, Facebook, Yelp, Foursquare, Bing, and more. Feedback across all review sites is conveniently collected in one place, allowing restaurants to respond to customer reviews in a timely manner.

Important reputation metrics are measured to help ensure success at both local and national levels. Performance insights such as review volume and distribution across multiple channels enable restaurants to identify top-performing and underperforming locations.

Automated review request campaigns ensure restaurant locations have a constant stream of new customer reviews.